Privacy Policy
Your privacy matters to us. Learn how LM Tours collects, uses, stores and protects your personal information when you use our services.
Introduction
LM Tours Executive Chauffeur Service ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy describes how we collect, process, and protect your information when you visit our website, use our booking platform, or engage our chauffeur services.
By using our services, you agree to the collection and use of information in accordance with this policy. We adhere to the highest standards of data protection to maintain the professional trust you place in our premium service.
Information We Collect
We collect various types of information to provide and improve our service to you:
- •Identity Data: Name, title, and corporate affiliation for executive bookings.
- •Contact Data: Email address, telephone numbers, and billing address.
- •Booking Data: Pick-up and drop-off locations, flight details, itinerary preferences, and special vehicle requests.
- •Technical Data: IP address, browser type, time zone setting, and device information used to access our site.
How We Use Your Information
Your information is used strictly for professional purposes related to your travel:
- •To facilitate and confirm your vehicle bookings.
- •To communicate real-time updates regarding your chauffeur's status.
- •To process secure payments and provide detailed invoices.
- •To personalize your experience based on past preferences (e.g., preferred vehicle type or climate control settings).
- •To comply with legal and regulatory obligations within the transport industry.
Payment Information
LM Tours utilizes industry-standard, encrypted payment gateways. We do not store full credit card details on our local servers. All financial transactions are processed through secure third-party providers that comply with PCI-DSS standards.
Booking Information
Detailed itinerary information is shared only with the assigned chauffeur and our central dispatch team to ensure seamless service. This data is archived after service completion for your future reference and our quality assurance protocols.
Data Security
We implement rigorous technical and organizational security measures, including SSL encryption and restricted access protocols, to protect your data from unauthorized access, alteration, or disclosure. Our digital infrastructure is audited regularly to maintain a high-security posture.
Your Rights
You have the right to access, correct, or request the deletion of your personal data held by LM Tours. You may also object to the processing of your data for marketing purposes. To exercise these rights, please contact our Data Protection Officer via the contact information provided below.
Contact Us
If you have any questions or concerns regarding this policy, please reach out to our team:
privacy@lmtours.com
Phone
+44 (0) 20 7946 0123
Headquarters
Mayfair Executive Suite,
London, W1J 7JZ
Questions About Your Privacy?
If you require additional information about how we manage your personal information, our team is available to assist you via a scheduled consultation or direct inquiry.