Question 1

How early should I book an airport transfer with LM Tours?

Accepted Answer

We recommend booking at least 2 to 4 hours in advance for transfers within Johannesburg and Pretoria. For early morning flights or Mercedes V-Class group transfers, booking 24 hours prior ensures guaranteed availability.

Question 2

Do LM Tours chauffeurs meet passengers inside O.R. Tambo Airport?

Accepted Answer

Yes. Our professional chauffeurs provide a complimentary VIP Meet & Greet service directly at International or Domestic Arrivals with a personalized luxury digital name board and luggage assistance.

Question 3

Which vehicles are available in the LM Tours luxury fleet?

Accepted Answer

Our fleet features executive Mercedes-Benz V-Class luxury vans (up to 7 passengers), Mercedes-Benz C-Class sedans, luxury executive SUVs, and Toyota Rumion / Corolla Quest sedans for private executive transit.

Question 4

Are SARS 15% VAT Tax Invoices provided for corporate expense claims?

Accepted Answer

Yes. Every completed booking automatically generates a SARS Section 20(4) compliant 15% VAT tax invoice, downloadable immediately via email or our online lookup portal.

Question 5

What happens if my flight is delayed into Johannesburg?

Accepted Answer

All flights into O.R. Tambo and Lanseria are tracked in real-time. Your assigned chauffeur automatically adjusts pickup timing based on live airline telemetry with complimentary 60-minute waiting time from actual flight touchdown.