POPIA & GDPR Compliance
User Data Rights Portal
In accordance with South Africa's Protection of Personal Information Act (POPIA Act 4 of 2013) and GDPR, you maintain statutory control over your personal information.
Your Statutory Rights
1. Right of Access (Data Export)
Request a complete digital copy of your passenger profile, booking history, and billing records in machine-readable JSON format.
2. Right to Erasure ("Right to be Forgotten")
Request deletion of your contact information and marketing records, subject to mandatory 5-year SARS tax retention rules.
3. Session Replay & Telemetry Opt-Out
Disable non-essential web analytics, session tracking, and marketing cookies at any time via the consent banner.
POPIA Information Officer
LM Tours Privacy Officer
For formal legal notices or statutory data protection enquiries, reach out to our Information Officer directly:
privacy@lmtours.co.za
+27 83 576 5000
Registration: POPIA Act 4 of 2013
Submit a Data Subject Request
Fill in your details below to process your data access or deletion request securely.